Credit Card Information

This may happen when a customer creates a new account on the website when placing their order, not realizing they have an already existing account in our system. Once the order is linked to the already existing account, the credit card number – which downloads encrypted – cannot be moved with the order. At this time a call to obtain the credit card information is necessary to complete the order process.

To prevent this from happening you may contact Customer Service (800-323-4282 or info@alcosales.com) prior to placing your online order to obtain your account number or request a login and temporary password be emailed to you.