JUNCTION BOX REPAIR - OLDER ST
JOERNS/INVACARE/BASIC AMERICAN

Description:

ALCO will repair most Junction/Control Boxes. We can repair brands such as Joerns, Invacare & Basic American. Other brands may be repairable, but will need to be sent in for repair cost estimation.

NOTE: We must receive complete unit for repair or you will be charged for all missing parts.

It's Easy to use the ALCO Repair Sevice:

1) Call your ALCO Customer Service Representative at (800) 323-4282 and request a repair authorization (RA) number.

2) Include a card or sheet of paper with the equipment to be repaired listing the following information:

• Name & phone number of contact person at your facility.
• Purchase order #, (required before the repair can be completed).
• Return address (street address, not P.O. box)
• Desired method of return shipping
• RA number received from ALCO
• Special instructions, if any

3) Write your assigned RA number on outside of shipping box.

4) Ship to ALCO Sales, 6851 High Grove Blvd., Burr Ridge, Il. 60527

Call our Customer Service Department at (800) 323-4282 if you have any questions.